Privacy policy
Privacy Policy
Effective Date: 2026
Welcome to Rudvix ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Postal Code
Payment Information (processed securely through third-party payment providers; we do not store your complete card details)
Order History
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on the Website
Referral Source
Location Information (where permitted)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Manage your account
Communicate regarding your purchases
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails or offers (only where permitted or with your consent, where required)
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Provide a better shopping experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
4. Third-Party Services
We may use trusted third-party service providers for:
Payment Processing
Shipping and Logistics
Website Hosting
Analytics
Marketing
Customer Support
Email Communication
These service providers only receive information necessary to perform their services and are expected to protect your information in accordance with applicable laws.
We are not responsible for the privacy practices of third-party websites that may be linked from our website. We encourage you to review their privacy policies separately.
5. Payment Information
Payments are processed through secure third-party payment gateways.
We do not store your complete debit card, credit card, or banking credentials on our servers.
Payment providers maintain their own privacy and security standards.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Despite these measures, no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
Complete your orders
Provide customer support
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
When your information is no longer required, we will delete or anonymize it where reasonably practicable and subject to applicable law.
8. Customer Rights
Subject to applicable law, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information where applicable
Withdraw consent where processing is based on consent
Opt out of marketing communications
Raise concerns regarding the handling of your personal information
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Effective Date.
We encourage you to review this Privacy Policy periodically.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: Rudvix
Email: therudvix@gmail.com
Address: H.No. 24, Mahaveer Nagar, Phase - 2nd, Ward No. 01, Mandideep, Dist. Raisen, Madhya Pradesh
Phone: 9993919956
Business Hours: Monday – Sunday: 10:00 AM – 10:00 PM\
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy or your use of our website shall be subject to the jurisdiction of the competent courts located in **Bhopal, Madhya Pradesh **, unless otherwise required by applicable law.
By using the Rudvix website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.